What is your delivery time?
We process and ship orders within 2-3 working days. Once your order is shipped, you’ll receive a tracking number to follow your delivery.
Do you offer free delivery?
Yes! We offer free delivery on all orders over Rs. 4000. For orders below Rs. 4000, a small delivery fee will be applied at checkout.
How can I place an order?
To place an order, simply browse our website, select the item you want, and add it to your cart. Once you’re ready, proceed to checkout, fill in your details, and complete the payment process. Or simplye send your detail on WhatsApp. Our team will do it for you.
What payment methods do you accept?
We accept both cash on delivery and online payments for your convenience. Choose the method that suits you best during checkout.
Can I exchange or return my order?
Yes, exchanges and returns are available within 3 days of receiving your order. The items must be unused, unwashed, and in their original packaging. Please contact our customer service to initiate the process.
Do you deliver to my city?
We offer delivery to most cities across Pakistan. You can check delivery availability by entering your address at checkout.
How can I track my order?
Once your order is shipped, we will send you a tracking number via email or SMS, so you can easily track your package’s progress until it arrives.
Who can I contact for help?
If you have any questions or need assistance, feel free to contact our support team at ask@femin.ok or call us at +92300-0033648. We’re here to help!
Can I cancel or modify my order after placing it?
Once your order is placed, we process it quickly to ensure fast delivery. If you need to cancel or modify your order, please contact us as soon as possible at +92300-0033648. We’ll do our best to accommodate your request before the order is shipped.
How do I know which size to choose?
Our most of the products are standard size. So you don’t have to worry about size. If you’re unsure, feel free to reach out to our customer service team, and we’ll assist you.