Thank you for shopping with us! We strive to provide a seamless and convenient shopping experience, and that includes fast and reliable shipping. Please read our shipping policy for more information on how we handle deliveries:
1. Processing Time
All orders are processed and shipped within 2-3 working days. Once your order is processed, you will receive an email or SMS with tracking information to keep you updated on the status of your delivery.
2. Delivery Time
We deliver your orders within 2-3 working days after shipment. Delivery times may vary depending on your location and any unforeseen circumstances, but we do our best to get your order to you as quickly as possible.
3. Shipping Charges
- Free Delivery: Enjoy free delivery on all orders over Rs. 4000.
- Standard Shipping: For orders under Rs. 4000, a small shipping fee will be applied at checkout.
4. Delivery Areas
We offer shipping to most cities across Pakistan. You can check if we deliver to your location by entering your address at checkout.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery through our courier partner.
6. Issues with Delivery
If you encounter any issues with your order, such as a delayed or missing package, please contact our customer support team at +92300-0033648. We will resolve any shipping concerns as quickly as possible.
7. International Shipping
Currently, we only offer shipping within Pakistan. We are working on expanding to international shipping in the future, so stay tuned for updates!
8. Order Modifications & Cancellations
If you need to modify or cancel your order, please contact us immediately at [insert email/phone]. We will do our best to accommodate your request before your order is shipped.
9. Return Shipping
In case of returns or exchanges, the return shipping cost will be the responsibility of the customer unless the return is due to an error on our part (e.g., wrong or damaged item).
If you have any other questions regarding shipping, please feel free to contact us at +92300-0033648. We’re here to help!